Privacy Policy — x03bet

1. About This Policy

This Privacy Policy ("Policy") describes how x03bet ("x03bet," "we," "us," "our") collects, uses, stores, and discloses personal information when you access or use the x03bet platform, including the website at x03bet.club and any associated mobile-optimised interfaces or services ("the Platform").

This Policy applies to all registered users and visitors of the x03bet Platform, including players based in Pakistan and any other jurisdiction where access to the Platform is not expressly prohibited. By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read alongside the x03bet Terms & Conditions, which together constitute the full legal framework governing your use of the Platform.

2. Data Controller

x03bet acts as the data controller for all personal information collected through the Platform. As data controller, x03bet determines the purposes and means by which personal data is processed. Where x03bet engages third-party service providers to process data on its behalf, those parties act as data processors and are contractually bound to handle your data only in accordance with x03bet's instructions and applicable data protection standards.

3. What Personal Data We Collect

3.1 Registration and Account Data

When you create an x03bet account, we collect information you provide directly, including:

• Full name
• Date of birth (required to verify the 18+ age restriction)
• Email address
• Phone number (including JazzCash or Easypaisa registered numbers where applicable)
• Residential address (city, province — e.g. Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad)
• Username and encrypted password

3.2 Identity Verification (KYC) Data

To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations, x03bet may request:

• Government-issued identity documents (e.g. CNIC, passport)
• Proof of address documentation
• Proof of payment method ownership
• Source of funds documentation in cases where x03bet is required to conduct enhanced due diligence

3.3 Financial Data

We collect transaction records including deposit amounts, withdrawal requests, payment method identifiers, and PKR balance information. x03bet does not store full payment credentials for methods such as JazzCash or Easypaisa on its own servers; such credentials are processed via the relevant payment provider's secure infrastructure.

3.4 Betting and Gaming Activity

x03bet maintains records of all betting and gaming activity conducted through your account, including bet placement details, odds accepted, game outcomes, session duration, and wagering amounts. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.

3.5 Technical and Usage Data

When you use the Platform, we automatically collect technical data including:

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Session timestamps and duration
• Pages and features accessed
• Referral source (where applicable)

4. How We Collect Your Data

x03bet collects personal data through the following means:

• Directly from you — information you provide when registering, completing KYC, making deposits, contacting support, or participating in promotions.
• Automatically — technical data collected when you access or interact with the Platform, including via cookies and similar tracking technologies.
• From third parties — identity verification agencies, payment processors, and fraud prevention service providers may share data with x03bet as part of compliance and security operations.

5. Purposes and Legal Bases for Processing

x03bet processes your personal data for the following purposes, on the following legal bases:

• Contract performance — to register and manage your account, process deposits and withdrawals in PKR, and deliver the betting and gaming services you have requested.
• Legal obligation — to comply with KYC, AML, and responsible gaming requirements under applicable international gaming regulations; to verify your age as 18+; and to respond to lawful requests from regulatory authorities.
• Legitimate interests — to detect and prevent fraud, abuse, and unauthorised account access; to operate and improve the Platform; and to conduct analytics that help x03bet understand how players use the service.
• Consent — to send you promotional communications about x03bet offers, new games, and cricket betting markets, where you have opted in to receive such communications. You may withdraw consent at any time.

6. Sharing Your Personal Data

x03bet does not sell your personal data. We may share your information with the following categories of recipient, only to the extent necessary for the stated purpose:

• Payment service providers — JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and any other payment processor required to execute your deposit or withdrawal instructions.
• Identity verification and KYC providers — specialist third-party services engaged to verify your identity documents and address information.
• Game content providers — where your session data must be shared with a third-party game provider to deliver live casino or slot content, only the minimum data necessary to operate the game session is transmitted.
• Regulatory and law enforcement authorities — x03bet will disclose personal data to competent authorities where required by law, court order, or regulatory direction, including disclosures required under applicable AML obligations.
• Fraud prevention and security services — third-party providers that assist x03bet in detecting suspicious activity, verifying transactions, and protecting the integrity of the Platform.

All third-party data processors engaged by x03bet are subject to contractual data processing agreements requiring them to process your data only in accordance with x03bet's instructions and to implement appropriate security measures.

7. International Data Transfers

x03bet operates under applicable international gaming regulations and may store or process data on infrastructure located outside Pakistan. Where personal data is transferred internationally, x03bet ensures that appropriate safeguards are in place, consistent with applicable data protection standards. These safeguards may include standard contractual clauses, adequacy decisions, or equivalent protections recognised under the relevant legal framework.

8. Data Retention

x03bet retains personal data for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and financial record-keeping obligations. As a general guide:

• Account data is retained for the duration of the account and for a minimum of five years following account closure, in accordance with AML record-keeping requirements.
• KYC documentation is retained for a minimum of five years from the date of the last transaction or account closure, whichever is later.
• Betting and gaming history is retained for a minimum of three years for dispute resolution and regulatory purposes.
• Marketing consent records are retained until withdrawn and for a reasonable period thereafter as evidence of prior consent.

When data is no longer required, x03bet will securely delete or anonymise it in accordance with its data disposal procedures.

9. Cookies and Tracking Technologies

x03bet uses cookies and similar technologies to operate the Platform, personalise your experience, and analyse usage. The categories of cookies we use are:

• Strictly necessary cookies — essential to the operation of the Platform, including session management and security. These cannot be disabled.
• Analytical cookies — used to understand how players navigate the Platform so that x03bet can improve performance and user experience. These are only set with your consent.
• Functional cookies — used to remember your preferences such as language and display settings.

You can manage or delete cookies via your browser settings at any time. Disabling analytical or functional cookies may affect the quality of your experience on the Platform but will not prevent access to core services.

10. Security of Your Data

x03bet implements technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. These measures include TLS 1.3 encryption for data in transit, encrypted storage for sensitive data at rest, role-based access controls limiting internal data access to authorised personnel only, and regular security assessments of Platform infrastructure.

While x03bet takes reasonable precautions, no internet transmission or storage system is completely secure. You are responsible for keeping your x03bet login credentials confidential and for notifying x03bet immediately if you suspect unauthorised access to your account.

11. Your Rights

Subject to applicable law and x03bet's legal retention obligations, you have the following rights in respect of your personal data:

• Right of access — to receive a copy of the personal data x03bet holds about you.
• Right to rectification — to have inaccurate or incomplete personal data corrected.
• Right to erasure — to request deletion of your personal data where it is no longer needed for the purposes for which it was collected, or where you withdraw consent and no other legal basis applies.
• Right to restrict processing — to request that x03bet limits the processing of your data in certain circumstances, for example while a correction request is being investigated.
• Right to data portability — to receive your personal data in a structured, machine-readable format where processing is based on consent or contract performance.
• Right to object — to object to processing based on legitimate interests, including profiling for marketing purposes.
• Right to withdraw consent — where processing is based on your consent, to withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, contact the x03bet support team from your registered account. x03bet will respond within a reasonable timeframe consistent with applicable standards. Identity verification may be required before processing certain requests.

12. Children and Minors

The x03bet Platform is strictly intended for adults aged 18 years and over. x03bet does not knowingly collect personal data from individuals under the age of 18. If x03bet becomes aware that personal data has been collected from a minor, the relevant account will be closed immediately and all personal data associated with it will be deleted, subject to any mandatory retention obligations. If you believe that a minor has registered an account on x03bet, please contact our support team immediately.

13. Changes to This Policy

x03bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. Material changes will be communicated to registered users via account notification or email prior to taking effect. The date of the most recent revision is shown at the top of this page. Continued use of the Platform following publication of an updated Policy constitutes acceptance of the revised terms.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the x03bet support team. Support is available during Pakistan Standard Time hours via live chat on the Platform. For written correspondence, the x03bet contact email address is displayed in the footer of this page.